Question 1

Do you train AI models on my conversations?

Accepted Answer

No. Chats are private by default and never used for training. Opting in is available but never enabled by default. The binding wording lives in our DPA at /legal/dpa.

Question 2

Can I use MUCHBOOM without signing up?

Accepted Answer

Yes. Guest mode lets you start chatting immediately with a daily quota. A free account adds 5 messages per day, conversation history, and a lightweight model.

Question 3

What languages does MUCHBOOM support?

Accepted Answer

Ten parity-tested language packs (English, Mandarin Chinese, Hindi, Spanish, Modern Standard Arabic, Bengali, Portuguese, Russian, Japanese, German) with per-language eval suites. Requests outside the tested set get a graceful refusal.

Question 4

How does pricing work?

Accepted Answer

Free €0 (5 messages/day). Plus Lite €10 (100/day). Plus €20 (500/day, image generation). Pro €50 (unlimited, Live Voice, AI song generation). Business €200 (unlimited, admin panel). Prices in EUR; VAT handled at checkout.

Question 5

Where is my data stored?

Accepted Answer

On EU infrastructure under GDPR. Sub-processors, data residency, and the DPA are published at /legal/enterprise and refreshed under a 180-day freshness gate.

Question 6

What governance does MUCHBOOM publish?

Accepted Answer

Quorum-2 signed artifacts at /legal/trust-live cover constitutional critique (Wave 120), tool-use verification (121), refusal calibration (122), calibrated uncertainty (131), adversarial robustness (130), and autonomous compliance audit (119).

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Cancel in one click from Settings. Your plan stays active until the end of the billing period. No card is required for the free tier.

Question 8

Does MUCHBOOM expose a public API?

Accepted Answer

Yes. Versioned OpenAPI 3.1 spec at /openapi/muchboom-v1.json with an in-repo TypeScript SDK stub. Spec ↔ code parity enforced by Gate #106. Bearer API keys on the Business plan.